Shipping
We only offer shipping within Indonesia, we do not ship to other countries. Your order will be shipped from Jakarta. Shipping cost will be charged accordingly based on your order's weight, shipping address, and shipping method choice. Shipping time vary based on destination.
All orders will be processed within 48 hours when we have received your payment confirmation and have successfully confirmed, charged, or captured your payment. Saturday, Sunday, and holidays are excluded. You will receive an email with your order shipment details and tracking number when your order has been shipped. To track your order shipment, please visit the shipping company website and use your tracking number.
Order will only be shipped when we have received, confirmed, charged, or captured the full payment amount of your order. We are unable to ship your order if any problems regarding your payment occurred. We will not be held responsible for any delays and/or loss of items due to incomplete, misspelled, or incorrect address, no recipient at the address, any problems caused by the shipping company, or due to events that are beyond our control.
For more shipping information and any further questions, please Contact Us
Payment
After you have transferred your order payment to our bank account, please go to Confirm Payment page on our website. You can find "Confirm Payment" link on the navigation bar (top and bottom) of this website under "HELP" link section and on the help page sidebar. You can also go to confirm payment page by clicking the "CONFIRM PAYMENT" button in your order confirmation email.
On the confirm payment page, fill in your name, email, Order ID, and payment transfer information, and then click "CONFIRM PAYMENT" button. Your order will be processed when we have confirmed your payment and you will receive an email with your order shipment details and tracking number when your order has been shipped.
IMPORTANT NOTE: Your order will be canceled if we did not receive your payment confirmation or your payment couldn't be confirmed within 24 hours.
